MICHAEL NA

 

 

Front Office Operations Manager

Senior Patient Relations Executive 

 

Michael has been with DP Dental since 2011, just about two years after his graduation in IT from London Metropolitan University and he also completed his Postgraduate Diploma in Business Administration at the University of Southern Queensland.  Before joining DP Dental, he used to work in many roles as admin executive, purchasing executive, IT programmer and IT network engineer. He is able to communicate in English, Chinese and Burmese.

 

 He started working at DP Dental as Patient Relations Executive and in Feb 2016, he was promoted as Front Office Operations Manager. He is passionate in helping patients to achieve their aesthethic and functional goals by explaining the entire treatment plan as well as educating them on how to maintain their healthy gum and teeth and also explaining about the consequences if patients delay the treatment. His experience in the practice qualifies him to answer most of the questions patients may have regarding their dental treatment.

 

Michael has been a valuable team member especially for his initiatives and high efficiency in his work.